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    I have embedded web form that will not come up on web site

    Asked by just1design on February 22, 2016 at 06:43 PM

    test site www.justone-design.com/campro. Then mobile form works fine, but the desktop does not. They are 2 different forms. they were made from the same clone.

    Page URL:
    http://www.justone-design.com/campro/contact.htm

    web form web site site mobile form Mobile different
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    JotForm Support

    Answered by ashwin_d on February 23, 2016 at 02:50 AM

    Hello just1design,

    I did check your webpage http://www.justone-design.com/campro/contact.htm and it does display the embedded form correctly. Please check the screenshot below:

     

    The first URL you have shared (http://www.justone-design.com/campro) seems to be a separate page where no form is embedded. I did check the source of the webpage and did not find any JotForm embedded there.

    Do you mean to say that you are still not able to see the embedded form in your contact page? I would suggest you to please share a screenshot of the webpage including the URL and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by just1design on February 23, 2016 at 09:45 AM
    The issue was I could get forms to work on both variants for IE and google, but failed on mozilla. I could get to work on either on but not both. My temporary solution was to use link vs embed on mobile variant. Not sure why would not work with mozilla. 
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 23, 2016 at 12:09 PM

    Hello just1design,

    I did check your website http://www.justone-design.com/campro/contact.htm in my mobile device and it does not display any embedded form. 

    It seems you have embedded your form using its script embed code. For your forms to be mobile responsive, we recommend to embed form using its iFrame embed code. Please embed your form using its iFrame embed code and see if that solves your problem. The following guide should help you how to grab your form's iFrame embed code:  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!