JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
For the drop down field, the user will be given an option to choose between the items. You can add a drop down field in your form using the Drop Down tool.
Here you can change the label or the question, and you can edit the options as well. Please check this screencast:
Let us know if you need any help or you encounter any issues. Thank you.