Updates on My Form Doesn't Affect the Autoresponder's Template

  • cordovacouncil
    Asked on February 23, 2016 at 12:45 AM

    However, it does not seem to update automatically in an autoresponder. What is the protocol in updates?

  • mert JotForm UI Developer
    Replied on February 23, 2016 at 8:11 AM

    Yes, you are right about this one. If you add new field or update one of the existent fields, you need to update the "Autoresponder" or "Notification" as well. Please, check the basics of the "Compose Email" from the image below:

    Updates on My Form Doesnt Affect the Autoresponders Template Image 1 Screenshot 20

     

    Alternatively, you can delete the current one and create a new one, it will get all the fields with the newly made changes. If you don't have advanced modifications on your "Notification" or "Autoresponder" emails, this could be the easiest way.

     

    For further assistance, please do let us know.

    Thanks.