What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    One of our forms has become degraded. What can I do to fix it?

    Asked by maxxraxx on February 23, 2016 at 06:26 AM


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    Answered by KadeJM on February 23, 2016 at 10:47 AM

    What exactly do you mean by "degraded"? 

    I took a look at your form but currently it seems okay so I'm unsure of what the problem is as of right now.

    Please provide us with more details about your issue and we will gladly investigate further.

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    Answered by Max Burgess  on February 23, 2016 at 11:56 AM

    Thank you for your response.

    The background of some sections had disappeared so that the white text couldn’t be seen. Also the included photo had moved to the right and was partly outside of the right hand frame edge.

    In the meantime one of my colleagues has managed to fix the problem.

    It seems to be ok now.

    Thank you

    Max Burgess

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    JotForm Support

    Answered by Kiran on February 23, 2016 at 02:02 PM

    Great!! Glad to see that the issue is fixed now. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!!