How to remove white space above the picture

  • Modelbus
    Asked on February 23, 2016 at 8:33 AM

    Good morning,

    My I ask an other question related to the picture?

    Is it possible to skip the white space above the picture. I am aware that there is also the language button? I think the form loos more smatter than it already is. :)


    Met vriendelijke groet,

    Simon Kooij

  • beril JotForm UI Developer
    Replied on February 23, 2016 at 9:00 AM

    If you add the CSS code below from designer it will work as expected.

    #positivessl {

        position : relative;

        top : -4px;

    }

    #id_11 {

        margin-top : -80px;

    }

     

    Here is how it works:

    How to remove white space above the picture Image 1 Screenshot 20

     

  • Modelbus
    Replied on February 23, 2016 at 9:45 AM
    Hi,

    Just putted in the code, but it is not working like your example. :(

    Met vriendelijke groet,

    Simon Kooij

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  • Modelbus
    Replied on February 23, 2016 at 9:46 AM

    .

     

    The code didn't work in my forms. Strange. Ik putted the code in the CSS, and nothing happend. Be aware that I made a picture above the header. The picture wasn't responsive on an Ipad. That was repaired.

  • beril JotForm UI Developer
    Replied on February 23, 2016 at 10:21 AM

    I've tested on your original form. It works properly on my side. 

    I assume that you want to remove the white space from your Aanmelden nieuwsbrief form. I've added the CSS code above from designer as you see below:

    How to remove white space above the picture Image 1 Screenshot 20

     

    We would appreciate it if you could also check it on your side and let us know the result.

    I look forward to hearing from you soon.

  • Modelbus
    Replied on February 23, 2016 at 10:37 AM

    Hi,

    Now it works, I have algin the form to left and the nice border again on it. I will put in the code also in the other form.

     

    Thanks.

    Simon

     

  • Modelbus
    Replied on February 23, 2016 at 10:42 AM

    Hi,

     

    Just checked it. The seal is now cut off. To far up.

     

    Simon 

  • David JotForm Support
    Replied on February 23, 2016 at 12:48 PM

    This is how your form looks on my end:

    How to remove white space above the picture Image 1 Screenshot 20

    The seal does not appear to be cut off at all.  Is it still not showing properly on your end?

  • beril JotForm UI Developer
    Replied on February 23, 2016 at 1:01 PM

    I am able to reproduced the same issue that you're having on mobile platform.

    How to remove white space above the picture Image 1 Screenshot 30

    Could you delete all code that I've provided you before and add the CSS code below?

     

    #positivessl {

        position : relative;

     

        top : -4px;

    }

    #id_11 {

        margin-top : -70px;

    }

    @media screen and (max-width: 480px), screen and (max-device-width: 768px) and (orientation: portrait), screen and (max-device-width: 415px) and (orientation: landscape){

        #positivessl {

            width : 100px !important;

            height : auto;

                 width: initial !important;

        }

    }

    At that time it will work properly.

    Here is how it works:

    How to remove white space above the picture Image 2 Screenshot 41

    Let us know if you need further assistance. We will be glad to assist you.

  • Modelbus
    Replied on February 23, 2016 at 1:40 PM

    Hi,

     

    The "Aanmelden Nieuwsbrie"works perfect now.

    I copied the same code to "Contactformulier"and that doesn't work :)

    That's strange?!

     

    Hope to hear.

    Simon

     

  • beril JotForm UI Developer
    Replied on February 23, 2016 at 2:01 PM

    Hi Simon;

    We are glad to hear that everything is fine for your Aanmelden Nieuwsbrie form.=)

    It doesn't work because the ID of your field is different. I've updated the code as you see below.

     

    #positivessl {

        position : relative !important;

        top : -4px;

    }

    #cid_12 {

        margin-top : -70px;

    }

    @media screen and (max-width: 480px), screen and (max-device-width: 768px) and (orientation: portrait), screen and (max-device-width: 415px) and (orientation: landscape){

        #positivessl {

            width : 100px !important;

            height : auto;

            width : initial !important;

        }

    }

    Can you also test it on your website and let us know the result?

  • Modelbus
    Replied on February 23, 2016 at 2:39 PM

    Hi,

    Thanks. A small part of the picture is cut of and still no border, although I put the code in.

     

    Still a mistery to me.

    How to remove white space above the picture Image 1 Screenshot 20

  • Kevin Support Team Lead
    Replied on February 23, 2016 at 4:44 PM

    I did check your forms and seems like you have removed the image, I was unable to find the image with the issue.

    If you decide to add the image again, please share us the link we will be glad to take a look on it.

  • Modelbus
    Replied on February 24, 2016 at 2:28 AM

    Hi Kevin,

     

    I didn't remove the picture:

     

    https://www.modelbus.nl/contents/nl/d6345938_contactformulier-modelbus.html

     

    https://www.modelbus.nl/contents/nl/d182_modelbus-nieuwsbrief-modelbus.html

     

    A "simple" picture is taking a lot of time

    Hope you find the cause of it. I will do nothing now and wait for your reply.

     

    Simon

  • beril JotForm UI Developer
    Replied on February 24, 2016 at 3:53 AM

    Hi Simon,

    First of all, we are really sorry for taking a lot of now. I've fixed that issue on your original form. 

    Here is how it works on your website:

    How to remove white space above the picture Image 1 Screenshot 20

    We would be so grateful if you could check it on your side and let us know the result.

    I hope everything is also fine on your side.

  • Modelbus
    Replied on February 24, 2016 at 4:27 AM

    Beril,

     

    See your self, it's outstanding!! 

    https://www.modelbus.nl/contents/nl/d6345938_contactformulier-modelbus.html

     

    Thanks for the help, and service. I learned a lot.

    All the best, I hope the viewers appreciate the forms that are created.

    Simon 

  • beril JotForm UI Developer
    Replied on February 24, 2016 at 5:09 AM

    Hey Simon,

    That's great. I am really happy to hear that you like it and you learned CSS code. =) We always here for you if you need any further assistance.

    Have a nice day!

  • Modelbus
    Replied on February 24, 2016 at 5:20 AM

    Beril,

    It was nice working with you all. When I discover something, I know where to find you on the forum :)

    See you and have a nice day too.


    Simon