Will my counter re-set at the beginning of March?

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    Asked on February 23, 2016 at 08:48 AM

    I changed my form to not be a payment submission form, but the counter is still locking me out of my form being usable because I got to 10 payment submissions. In March will I be able to use the form for the 100 submissions as long as I'm not accepting payments through it? Thanks.

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    Answered on February 23, 2016 at 11:53 AM

    Yes, all submission limits resets every 1st day of the month. For "Free" plan, you may have 100 regular submissions, 100 SSL submissions and 10 payment submissions.

    Please note that when you reached any of the submission limit, all of your forms will temporarily be disabled. To continue using them, you can upgrade to a higher subscription plan OR wait for the counters to reset.

    Payment submissions is counted if your form uses a payment tool/payment integration on it, every time you receive a completed payment submission, it equates to 1 payment submission.

    Let us know if you need more information on this.