- ohiotravelAsked on February 23, 2016 at 09:07 AM
- JotForm SupportdavidAnswered on February 23, 2016 at 11:53 AM
Upon checking your billing history, I found out that you are using our old payment processor FastSpring to pay your subscription. FastSpring generates a link to a secure page that allows you to update payment information on your subscription. This link is included on every receipt email which they send you.