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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My notification e-mail for a form does not send to the correct e-mail.

    Asked by prossmann on February 23, 2016 at 11:22 AM

    I have a contact form I built and I believe I have correctly programmed it to send me a notification to a specific e-mail, but when I test it out, it always sends it to my "default" e-mail.  How do I fix that?

    The form is at the bottom of the page on the left, but I am also having problems with the form showing up on our website page.  It will appear, and then the next time it won't.  It does not appear in Chrome, but it sporadically appears in IE.  Thoughts?




    Page URL:

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    JotForm Support

    Answered by david on February 23, 2016 at 01:34 PM

    The test email will always be sent to the default address associated with your account.  To test further emails, you would need to send a submission through the form:


    As for the display issue, try replacing your current embed code with the iFrame code instead:


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    Answered by prossmann on February 23, 2016 at 02:45 PM
    Thank you.

    Paul Rossmann
    Vice President & COO
    Technical Enterprises, Inc.
    7044 S. 13 th St.
    Oak Creek, WI 53154
    P: (414) 768-8000 x109
    F: (414) 768-8001

    An AMC Institute ANSI-Accredited company