What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thank You Page message is not updating

    Asked by OREM on February 23, 2016 at 11:32 AM

    I edited the "thank you" message and saved the changes however when I test the old thank you appears. Can't modify it??

    Page URL:
    https://www.jotform.com//?formID=51745586853973

    thank you page thank you message
  • Profile Image
    JotForm Support

    Answered by Mike on February 23, 2016 at 01:47 PM

    It looks like that you form is currently configured to use conditional Thank You page. Please see the next animation.

    I would like to suggest updating or removing the conditional Thank You page.

    If you need any further assistance, please let us know.