What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am using iframe for my videos still i am not sure how can i make it l

    Asked by Samir B. on February 23, 2016 at 03:10 PM

    I am using iframe for my videos still i am not sure how can i make it loading faster? It often break up and take long time to load....p.s. i uploaded only HD 720p and 1020p videos. Can it be the size of the video reason for that or maybe is my browser?



    This is a re-post of a comment on Which form embed code should I use?

    video size long time
  • Profile Image
    JotForm Support

    Answered by Boris on February 23, 2016 at 05:38 PM

    I'm not sure what videos are you referring to. Could you please provide us a link to your JotForm form that is loading slowly, and we will be happy to check out what may be causing the issue you are experiencing.

    I could not find any JotForm accounts nor forms associated with your email address, so I couldn't check what may be the problem you are referring to. We will await your response, thank you.