Unable to access Users

  • Profile Image
    Asked on February 23, 2016 at 03:39 PM

    I was originally having problems accessing the www.jotform.com website without formatting issues.  Now, I am unable to access the User menu in order to add/modify user access.  It freezes. 


    I can, however, access billing, profile, history, etc.


    Thank you in advance.

  • Profile Image
    Answered on February 23, 2016 at 05:46 PM

    Sub-users should be showing from the noCDN link.  There were a bit slow to load but did load after a few seconds.  Are you still unable to load them on your end?  We were having a bit of lag earlier that may have caused them not to load but that should now be settled.