Unable to access Users

  • UAW-FordJointPrograms
    Asked on February 23, 2016 at 3:39 PM

    I was originally having problems accessing the www.jotform.com website without formatting issues.  Now, I am unable to access the User menu in order to add/modify user access.  It freezes. 

     

    I can, however, access billing, profile, history, etc.

     

    Thank you in advance.

    Jotform Thread 779422 Screenshot
  • David JotForm Support
    Replied on February 23, 2016 at 5:46 PM

    Sub-users should be showing from the noCDN link.  There were a bit slow to load but did load after a few seconds.  Are you still unable to load them on your end?  We were having a bit of lag earlier that may have caused them not to load but that should now be settled.