What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    is there any way to use 2 different send buttons one for paypal payment and other simply for send the submission

    Asked by sidimx on February 23, 2016 at 04:01 PM

    i need to create 2 send buttons one for paypal payment (i've already got it) and other that appears when one of the customers select in field "payment method" = "pay in cash upon arrival" i need one button that appear only to sen the reservation

    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on February 23, 2016 at 06:12 PM

    Two buttons are not necessary.  Set up a field that asks whether they will be paying via PayPal or via cash.  Then conditionally show the PayPal field depending and submit button or just the submit button depending on what is selected:


  • Profile Image

    Answered by sidimx on February 23, 2016 at 09:36 PM

    i've been triying tu put the conditional rule about the button, the normal function of the button it's to send to the paypal page to pay it but the only thing that i need when the customers select the "pay in cash" on the field "payment method" it's when you press the "reserve" button go directly to the "thank you" page but i don't know haw to create that rule.... 

  • Profile Image

    Answered by Boris on February 24, 2016 at 06:43 AM

    When you do not want your users to be redirected to PayPal, you will have to use the conditional rule to hide the PayPal payment tool from the form. We have a guide dedicated to this setup here:


    Essentially, when the PayPal option is conditionally shown to the user, they will be redirected to PayPal. When this field is hidden from the form, it will go directly to your "thank you" page. So you will only need to use a show conditional rule, and show PayPal payment tool if PayPal is selected in your "payment method" field.

    Please take a look at the above linked guide, and kindly let us know if you need any further clarifications or assistance.