What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What does "Your forms will be automatically disabled once you reach your allocated quota." mean?

    Asked by Kim  on February 23, 2016 at 05:08 PM

    Does it mean that the forms that take money will be disabled, or all of my forms?  And if I don't take any more payment forms, do I still lose my forms tomorrow?

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    JotForm Support

    Answered by ashwin_d on February 24, 2016 at 01:26 AM

    Hello Kim,

    Please be noted that in free account you can receive upto 100 submission, 10 payment submissions and 100 MB of uploads. If any of the limit is reached, all your forms will be disabled.

    Does it mean that the forms that take money will be disabled, or all of my forms? 

    All your forms will be disabled. To enable your forms again, you will have to upgrade your account again or wait for the first day of next month when the submission counters are reset. Please be noted that unlike submission limits, upload limit is not reset every month. To free up your upload storage space, you will have to delete your submissions which has uploaded files. 

    You may like to take a look at our pricing page for more information on available plans and its submission limits:  www.jotform.com/pricing 

    Thank you!