Why is my form cut off?

  • jurullc
    Asked on February 23, 2016 at 6:54 PM

    I have a form posted on a client site, but it's cut off. The only way to advance to other sections, is to actually tab down.  Why is the form cut off and how to resolve this issue?

    Page URL: http://elizapillars.org/membership/
  • beril JotForm UI Developer
    Replied on February 24, 2016 at 4:30 AM

    I've checked your website. I am able to reproduced the same issue that you're having.

    Why is my form cut off? Image 1 Screenshot 20

    When I've checked your source code I see that you've embedded your form with Embed method. Can you re-embed your form with IFrame method? However, we will change your IFrame method to prevent cut off issue.

    We will be so grateful if you could re-embed your form as you see below:

     <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.co/32675850648869" frameborder="0" style="width:100%; height:1283px; border:none;" scrolling="yes"> </iframe>

    At that time it will work properly.

    Please do not forget letting us know the result. We will wait for your response.