Why is my form cut off?

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    Asked on February 23, 2016 at 06:54 PM

    I have a form posted on a client site, but it's cut off. The only way to advance to other sections, is to actually tab down.  Why is the form cut off and how to resolve this issue?

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    Answered on February 24, 2016 at 04:30 AM

    I've checked your website. I am able to reproduced the same issue that you're having.

    When I've checked your source code I see that you've embedded your form with Embed method. Can you re-embed your form with IFrame method? However, we will change your IFrame method to prevent cut off issue.

    We will be so grateful if you could re-embed your form as you see below:

     <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.co/32675850648869" frameborder="0" style="width:100%; height:1283px; border:none;" scrolling="yes"> </iframe>

    At that time it will work properly.

    Please do not forget letting us know the result. We will wait for your response.