Frozen submit button

  • CDPHENSB
    Asked on February 23, 2016 at 7:42 PM

    Hi,

    I am trying to create a protected form using the conditions setup. I can enter what I need until I get to the last field. It will not let me select "submit." That option is greyed out.

     

    Frozen submit button Image 1 Screenshot 20

     

    Thanks for your help.

    Linda

  • Chriistian Jotform Support
    Replied on February 24, 2016 at 4:44 AM

    If a field is grayed out in the conditions wizard, this means that that condition is not compatible with the field that you are trying to select. In this case, the submit button is not compatible with the Enable/Disable condition. 

    A possible workaround would be to use the Show/Hide field instead.

    Frozen submit button Image 1 Screenshot 30

    That way, if the correct code is inserted, the Submit button will be displayed in the form.

    Frozen submit button Image 2 Screenshot 41

    demo form: https://form.jotform.com/60541692985971

    To clone the form, simply follow this guide: How to Clone A Form

    For more information about conditions, you can check out this guide: Smart Forms Using Conditional Logic

  • CDPHENSB
    Replied on February 24, 2016 at 9:45 AM
    Thank you! I was using directions found on one of your forums from a user,
    but this will serve my purpose too. Thanks so much. :-)
    Linda
    ...
  • Kiran Support Team Lead
    Replied on February 24, 2016 at 12:30 PM

    Please be noted that Enable/Disable actions from the conditions wizard can be used for Input fields only. As already explained by our colleague, Submit is a button and it is not compatible with Enable/Disable. Instead, you may use Show/Hide for the buttons.

    Please get back to us if you need any further assistance. We will be happy to help.