Frozen submit button

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    Asked on February 23, 2016 at 07:42 PM


    I am trying to create a protected form using the conditions setup. I can enter what I need until I get to the last field. It will not let me select "submit." That option is greyed out.



    Thanks for your help.


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    Answered on February 24, 2016 at 04:44 AM

    If a field is grayed out in the conditions wizard, this means that that condition is not compatible with the field that you are trying to select. In this case, the submit button is not compatible with the Enable/Disable condition. 

    A possible workaround would be to use the Show/Hide field instead.

    That way, if the correct code is inserted, the Submit button will be displayed in the form.

    demo form:

    To clone the form, simply follow this guide: How to Clone A Form

    For more information about conditions, you can check out this guide: Smart Forms Using Conditional Logic

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    Answered on February 24, 2016 at 09:45 AM
    Thank you! I was using directions found on one of your forums from a user,
    but this will serve my purpose too. Thanks so much. :-)
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    Answered on February 24, 2016 at 12:30 PM

    Please be noted that Enable/Disable actions from the conditions wizard can be used for Input fields only. As already explained by our colleague, Submit is a button and it is not compatible with Enable/Disable. Instead, you may use Show/Hide for the buttons.

    Please get back to us if you need any further assistance. We will be happy to help.