What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form submitted not received

    Asked by polcousineau on February 23, 2016 at 08:34 PM
    not received submission form email
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    JotForm Support

    Answered by Nik_C on February 24, 2016 at 04:53 AM

    Hello,

    I checked your form and mail that submissions are going to, and your submissions went to your mail, you can check in this log:

    Please check your spam/junk folder of your mail, and please check this article or preventing further issues:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues?updatemessage=892245969

    Please let me know if you have further questions.

    Thank you.