What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I used a template, but changed the verbiage. However, when people receive a confirmation email it says Basketball 2013 rather than Tennis 2016 help!

    Asked by eastcoasttennis on February 23, 2016 at 08:40 PM
    template email receive Than
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    JotForm Support

    Answered by Boris on February 24, 2016 at 06:15 AM

    it sounds like your email notifications still contain the old text. You can update your email notifications by clicking on the Emails button, and then Edit button of the notification/autoresponder you wish to edit:

    There you will be able to update the text of your desired email autoresponder or notification. You can also try setting up a new one, by using the Create New Email button.

    Please let us know how it goes.