What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform and browser compatability

    Asked by mreade on February 24, 2016 at 06:37 AM

    Hello

    Does Jotform have any recommendations about which browers work best with jotform?

     

    Last year some people reported problems with Chrome when they were completing:

    https://form.jotformeu.com/60353612863353

     

    I'm advising people to make sure that they are using the most recent version of their browser.  Is that enough?

    Thanks

     

    Michael

    JotForm and thanks jotformeu hello
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 24, 2016 at 10:58 AM

    Hello Michael,

    Please be noted that JotForm works with almost all browser without any problem. Though we recommend chrome browser for form builder but the form itself should work in all recent browsers without any problem. 

    I did test your form and I was able to submit it successfully without any problem. Please check the screenshot below:

     

    The only issue I see in your form is just above the submit button which I have highlighted in the screenshot above. You have added a "Text" field and a widget which is not being used. It is safe to delete them. Please check the screenshot below:

    Thank you!

     

  • Profile Image

    Answered by mreade on February 25, 2016 at 04:45 AM
    Thanks for that advice. I’ve made that change. Michael
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 25, 2016 at 06:01 AM

    Hello mreade,

    You are welcome.

    Do get back to us if you have any questions.

    Thank you!