What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form temporarily unavailable

    Asked by superiorlizy on February 24, 2016 at 11:03 AM

    I'm unable to submit the form, all I get is a message that is temporarily unavailable because of high traffic.

    I use this for work, how can we fix this? This is not good for business. 

    Please advise.


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    JotForm Support

    Answered by Welvin on February 24, 2016 at 01:42 PM

    Our apologies. We are experiencing this too, but everything seems back to normal now. This could be related to the issue that our CDN provider is experiencing a while ago. The issue has been resolved already so please check it again. If you are still getting the issue, let us know so we can investigate further. I have also alerted our developers about this problem, just to make sure.

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    Answered by Nico Peeters  on June 03, 2016 at 04:55 AM

    I am experiencing this issue right now.
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    Answered by Nico Peeters  on June 03, 2016 at 04:57 AM

    Will this be fixed today? Please advice

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    JotForm Support

    Answered by jonathan on June 03, 2016 at 06:29 AM

    We apologize for the inconvenience caused. The downtime was brief and temporary. It should be fixed now. 

    Please check again. 

    Let us know if issue still persist.