need to stop service with you

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    Asked on February 21, 2012 at 08:44 AM

    this has nothing to do with your other problems, we went out of business.  bummer!  so i need to discontinue our service with you.  the debit card is null and void. 


    could you send me a confirmation of our discontinuing our service with our website asap.


    peggy carlson


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    Answered on February 21, 2012 at 08:57 AM

    Your JotForm subscription is paid using Credit Card which is handled by Plimus. To downgrade the account please login to JotForm then click on Account Settings from the bottom of the page. The Account Settings will show you a 'Cancel' button click on this button and you will be redirected to Plimus website.

    Your Plimus username is a long string of numbers from the original plimus email you received when you paid for JotForm.

    If you forgot the password you may visit the link below and enter the email address used upon sign up.

    Your account will stay Premium until the time you have paid for expires

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