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    Form not showing some fields

    Asked by JanieFisher on February 24, 2016 at 12:42 PM

    I have an entry form that I made some conditions on - and I must have done something wrong because some fields are not showing.

    When I go to the preview, on the bottom of the form it is not showing the "Payment" text box, or "Payment Method" or "Total entry fees due" or the "submit". 

    Can you help me figure this out?

     

    Janie Fisher

     

     

    Page URL:
    https://www.jotform.com//?formID=60351342997157

    Screenshot
    entry form payment method preview and
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    JotForm Support

    Answered by BDAVID on February 24, 2016 at 03:15 PM

    They are not showing due to the conditions you have not properly setup.

    In condition two you are auto-hiding the "Payment method" field. It will show only if an option of itself is chosen, which is not going to happen because it is hidden. So, I recommend you to delete the conditions:

    And, if you need to apply conditions in your form, you might want to share the logic, so we can guide you on how to set them up.

    http://www.jotform.com/help/316-How-to-show-or-hide-a-field-in-the-form-based-on-the-other-field-input-or-selection

     

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    Answered by JanieFisher on February 24, 2016 at 03:45 PM
    Thank you - I deleted the conditions and re-did them, and it worked!! Luckily for us mortals that there are you super-brains around to help us figure this stuff out!!
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