What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not showing some fields

    Asked by JanieFisher on February 24, 2016 at 12:42 PM

    I have an entry form that I made some conditions on - and I must have done something wrong because some fields are not showing.

    When I go to the preview, on the bottom of the form it is not showing the "Payment" text box, or "Payment Method" or "Total entry fees due" or the "submit". 

    Can you help me figure this out?


    Janie Fisher



    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 24, 2016 at 03:15 PM

    They are not showing due to the conditions you have not properly setup.

    In condition two you are auto-hiding the "Payment method" field. It will show only if an option of itself is chosen, which is not going to happen because it is hidden. So, I recommend you to delete the conditions:

    And, if you need to apply conditions in your form, you might want to share the logic, so we can guide you on how to set them up.



  • Profile Image

    Answered by JanieFisher on February 24, 2016 at 03:45 PM
    Thank you - I deleted the conditions and re-did them, and it worked!! Luckily for us mortals that there are you super-brains around to help us figure this stuff out!!