What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I am not quite sure what you mean. Do you mean that the email designer is not opening for you when you open the forms to edit them or is something else happening instead?
I think you were having an outage when I was trying to make it work. The loading sign would spin. I was able to finally view it and it says 'undefined' so I deleted it again and readded it and its working.