- Steve TurnerAsked on February 21, 2012 at 11:16 AM
I've forgotten the password for our account, firstname.lastname@example.org.
I've tried the send reset instructions but no Email is sent
- AtacanCAnswered on February 21, 2012 at 11:27 AM
Can you please share the url of your website (where your form is currently embedded) or your username with us? I've tried to locate your account using the email address above but no results.
We'll be waiting for your response.
- Steve TurnerAnswered on February 22, 2012 at 04:05 AM
- AtacanCAnswered on February 22, 2012 at 06:35 AM
Your account is registered to a different email address (jon*****.b**n@the-media-*****.co.**). You can use Forgot Password button @ www.jotform.com. For security reasons i can't provide more information.
I hope that helps.