Unable to view uploaded images

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    Asked on February 24, 2016 at 05:54 PM

    I can no longer see my images that were already uploaded. I was able to view them prior to yesterday.

  • Profile Image
    Answered on February 25, 2016 at 02:04 AM

    The reason why the uploaded images are not showing is because your account status is already overlimit. You exceeded the storage limit of 100mb. Currently, you have 112.41mb.

    I would recommend you upgrading your subscription so you can have more than 100mb. For the next plan which is Bronze, you will have 10gb storage space. Please check our pricing page for further information.

    You can free up some space by deleting the submissions with an uploaded file.

    Thank you.