What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to view uploaded images

    Asked by besmith on February 24, 2016 at 05:54 PM

    I can no longer see my images that were already uploaded. I was able to view them prior to yesterday.

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    JotForm Support

    Answered by Jan on February 25, 2016 at 02:04 AM

    The reason why the uploaded images are not showing is because your account status is already overlimit. You exceeded the storage limit of 100mb. Currently, you have 112.41mb.

    I would recommend you upgrading your subscription so you can have more than 100mb. For the next plan which is Bronze, you will have 10gb storage space. Please check our pricing page for further information.

    You can free up some space by deleting the submissions with an uploaded file.

    Thank you.