- Aasim123Asked on February 25, 2016 at 05:19 AM
- JotForm SupportKevin_GAnswered on February 25, 2016 at 11:35 AM
I see that the email notifications are being sent form JotForm, your email address is not in our bounce list.
You may ask to your email provider to whitelist our IP Addresses: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.
Also, please check your Junk and Spam folders, your emails should be there.
I would also share this guide, in order to prevent issues related to bouncing: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
Do let us know if it works or if the issue still persists, we will be glad to take other look to your form.