What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Pictures are not appearing

    Asked by Roxer_Produkcio on February 25, 2016 at 07:35 AM

    Dear Helpdesk!

    Please help me with my problem! The attached picture shows what the problem is. The pictures, which were fine yesterday when I made the surveys, are now not appearing. BOTH of my surveys are bad looking now. Please solve my problem as fast as you can.

     

    Thank you in advance,

    Bence Kovacs

    Page URL:
    https://form.jotformeu.com/60533771166355

    Screenshot
    problem picture attached solve
  • Profile Image
    JotForm Support

    Answered by mert on February 25, 2016 at 08:22 AM

    Hi Bence,

    First of all, sorry for the inconvenience. It was a temporary problem which was causing from our upload tool. Currently, the problem is fixed, please try to re-upload your image and let us know the results.

     

     

    Thank you for your understanding.

  • Profile Image

    Answered by Roxer_Produkcio on February 25, 2016 at 08:27 AM

    Hi!

    Thank you for the fast response! Everything is perfect now!

    Bence Kovacs

  • Profile Image
    JotForm Support

    Answered by mert on February 25, 2016 at 08:40 AM

    You are most welcome. In addition, you don't need to re-upload your existent files as you have already noticed. If the problem repeats itself, please do let us know.

     

    Regards.