Pictures are not appearing

  • Roxer_Produkcio
    Asked on February 25, 2016 at 7:35 AM

    Dear Helpdesk!

    Please help me with my problem! The attached picture shows what the problem is. The pictures, which were fine yesterday when I made the surveys, are now not appearing. BOTH of my surveys are bad looking now. Please solve my problem as fast as you can.

     

    Thank you in advance,

    Bence Kovacs

    Jotform Thread 780942 Screenshot
    Page URL: https://form.jotformeu.com/60533771166355
  • mert JotForm UI Developer
    Replied on February 25, 2016 at 8:22 AM

    Hi Bence,

    First of all, sorry for the inconvenience. It was a temporary problem which was causing from our upload tool. Currently, the problem is fixed, please try to re-upload your image and let us know the results.

     

     

    Thank you for your understanding.

  • Roxer_Produkcio
    Replied on February 25, 2016 at 8:27 AM

    Hi!

    Thank you for the fast response! Everything is perfect now!

    Bence Kovacs

  • mert JotForm UI Developer
    Replied on February 25, 2016 at 8:40 AM

    You are most welcome. In addition, you don't need to re-upload your existent files as you have already noticed. If the problem repeats itself, please do let us know.

     

    Regards.