How to delete last year's form submission data

  • phspirateboosters
    Asked on February 25, 2016 at 7:58 AM

    Creating a new report for an annual fundraiser order form.

    I maintain a website for a school and every year around this time they sell graduation signs. I have revived the oldone, but do not seem to be able to clear the old records so we can have a fresh excel sheet to keep track.

    The form will get posted on Monday.

    it is just a payment form.

     

  • Kevin Support Team Lead
    Replied on February 25, 2016 at 11:48 AM

    If I understood correctly your issue, it is related to the Excel report, it is not downloading all the data that is in your submissions.

    Let me know if I misunderstood your issue, please share us the link/name of your form as well, it will help us to make some tests and understand better your issue.

    We will wait for your response.

     

  • phspirateboosters
    Replied on February 25, 2016 at 5:51 PM

    Yes it is to do with the excel report. I want last year's data to be deleted so that when we publish the form, the report will only show this year's submissions.

     

    The link is 

    https://form.jotform.com/41036637252955

     

     

  • Mike
    Replied on February 25, 2016 at 6:19 PM

    Please try to delete the last year's data in the following way.

    - Go to Submissions page, click on a gear icon and then use a Time Frame option.

    How to delete last years form submission data Image 1 Screenshot 40

    - Use a custom Time Frame.

    How to delete last years form submission data Image 2 Screenshot 51

    - Use 'Delete All Submissions' option to delete the from entries within your selected Time Frame.

    How to delete last years form submission data Image 3 Screenshot 62

    If you need any further assistance on this, please let us know.

  • phspirateboosters
    Replied on March 5, 2016 at 7:32 AM

    i am having problems with this form. sometimess the form for payment shows up ans sometimes not. please help as some orders are going through without paymenr.
  • Mike_G JotForm Support
    Replied on March 5, 2016 at 8:23 AM

    @phspirateboosters

    I have moved your concern to a new thread considering it is already a different issue. 

    You can follow that thread by clicking this link