Subscription Question

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    PVUSD
    Asked on February 21, 2012 at 02:43 PM

    The form that was created on JotForm is a local scholarship application for our district.  In reality we would need a monthly subscription for only one month; however could we pay for a monthly subscription for only March but for 5 years out?  If that is possible what would be the cost?  If not, then I know we have to pay monthly but I have tried using my credit card and the website freezes.  Is the credit card option not available anymore?  Is the only way of paying through a PayPal Account?

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    liyam
    Answered on February 22, 2012 at 06:25 AM

    Hello,

    Thank you for your interest on subscribing with us.

    To answer your questions: 

    1.) could we pay for a monthly subscription for only March but for 5 years out?

    Answer: Unfortunately, the subscription comes in either on a monthly, yearly or bi-yearly basis.  But what you can do is after making a subscription, you can just have it cancelled next so the subscription would run only for a month.  This is because after making a subscription, it will start consuming one month until the next payment subscription date and if it's already marked as cancelled, it will just not charge anymore until you try to subscribe again.

    2.) Is the credit card option not available anymore? 

    Answer: The credit card payment option is available.  Can you please tell us on which part you're having trouble with accessing the page?  Maybe there's an incompletely loaded file somewhere in your browser that's causing this to freeze. 

    What you can do is clear your browser's cache, then try logging back in to your JotForm account, then try purchasing again a subscription.

    If this still does not work, please let us know.

    Thanks.