What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    A form can't preview / is reverting back

    Asked by squashedp on February 25, 2016 at 09:45 AM

    Hi there, we have a form called 'LAS Signup Form' but for some reason we can't publish or save the form it just goes to a page not found link. 

    Weirdly, it keeps reverting back to an earlier version as well, so the form title changes, there is a missing image field and some of the filed settings are reverting back too. 

    Is there something we're doing wrong? 

    preview can't a image field form title publish settings
  • Profile Image
    JotForm Founder

    Answered by aytekin on February 25, 2016 at 11:21 AM

    There was a database replication problem. It should be fixed now. Please see if the changes are live now. 

  • Profile Image

    Answered by squashedp on February 25, 2016 at 11:29 AM

    That's perfect now, thanks for your swift response as always 

  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 25, 2016 at 01:16 PM

    Thank you for confirm that it is working now.

    Do let us know if we can assist you in anything else, we will be glad to help.