Receiving "Access Denied" error message when trying to forward submissions

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    Asked on February 21, 2012 at 02:58 PM

    A few times a day I forward applications received by Rescue Bank.  Lately, I am prevented from doing this and receive an Access Denied error message.  I to does not happen immediately but seems to occur after a few submissions.  I have tried logging out and then back in.  i have also cleared the cache and this does not resolve the issue and I am prevented from forwarding submissions.

    My process is simply to select forward and enter an email address to forward to.  I also change the from email.

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    Answered on February 21, 2012 at 07:48 PM

    Thank you for contacting us.

    I have forwarded this issue to our Technicians.

    We will get back to you as soon as possible.

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    Answered on February 23, 2012 at 04:27 AM

    Because of spammers, we had to limit the number of emails you can send from there there. One of our developers will change that error message to a more meaningful one.