I need to have my account shut down

  • Profile Image
    anvifox
    Asked on February 25, 2016 at 10:11 AM

    Hi i need to have my account shutdown, how do i do so?

  • Profile Image
    david
    Answered on February 25, 2016 at 12:31 PM

    I checked our records and it looks like you have a PayPal based subscription.  You can refer to these instructions to cancel it in your PayPal Account if you wish for it to be immediate:

    (1) Login to your Paypal Account

    (2) Find the latest payment you have made to JotForm or Interlogy

    (3) Click the subscription number for that transaction

    (4) Click on the "Cancel Subscription" button.