What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to have my account shut down

    Asked by anvifox on February 25, 2016 at 10:11 AM

    Hi i need to have my account shutdown, how do i do so?

    my account how how do i
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    JotForm Support

    Answered by david on February 25, 2016 at 12:31 PM

    I checked our records and it looks like you have a PayPal based subscription.  You can refer to these instructions to cancel it in your PayPal Account if you wish for it to be immediate:

    (1) Login to your Paypal Account

    (2) Find the latest payment you have made to JotForm or Interlogy

    (3) Click the subscription number for that transaction

    (4) Click on the "Cancel Subscription" button.