Problem with my upload zone

  • SylvieJeanMarcDAHAN
    Asked on February 25, 2016 at 10:20 AM

    Hello,

     

    I contact you because my upload zone is full ... it is strenge

    because my box is empty ...

    Could you please help me ?

     

    Thank you

    Sylvie

  • Jeanette JotForm Support
    Replied on February 25, 2016 at 12:42 PM

    Yes, it seems that you downloaded and deleted your submissions for the form: 51531696022956, but the files were still in our servers, so I've fixed the issue and you account is now completely empty of files.