What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with my upload zone

    Asked by SylvieCitron on February 25, 2016 at 10:20 AM



    I contact you because my upload zone is full ... it is strenge

    because my box is empty ...

    Could you please help me ?


    Thank you


  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 25, 2016 at 12:42 PM

    Yes, it seems that you downloaded and deleted your submissions for the form: 51531696022956, but the files were still in our servers, so I've fixed the issue and you account is now completely empty of files.