email info not correct

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    moveitremovals
    Asked on February 25, 2016 at 10:45 AM

    hi, i have created a form which all looks ok but when the email arrived it only has 1 field filled in.

    please note: this is currently on a temp domain and the site is not finished yet.

    Can you please help

  • Profile Image
    david
    Answered on February 25, 2016 at 12:40 PM

    If field answers are missing on the Notifier E-mail, chance is, the email template is no longer updated to the current version of the form.

     

    If fields were removed or renamed on the form, they sometimes will not update the Email template.

     

    To be sure the Email template is updated/fresh, you can just create a new Notifier (use the Add New Email button). This will ensure all fields on the current form will appear in the Email as well.