What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hello! We've just upgraded our plan but the email address on the account was incorrect.

    Asked by bebrilliant on February 25, 2016 at 10:48 AM

    Please can you resend the confirmation email on the upgraded plan payment to emma.parkin@aymtm.com - this is now been updated on the account too.



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    Answered by KadeJM on February 25, 2016 at 12:48 PM

    Are you referring to viewing the Billing Invoice that was sent to your email as confirmation of upgrading to a subscription plan for your jotform account?

    You can actually easily view this from within your Account >>> Billing page.

    See http://www.jotform.com/help/329-How-to-check-invoices