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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The answers to my form are not populating onto Google Sheets despite integration.

    Asked by Jesslyn on February 25, 2016 at 10:58 AM

    Form submissions are not being automatically added to my Google Sheets.

    I tweaked the sheet slightly by adding 2 new columns for editing purposes and 2 new rows with instructions on how to view the answers:

     

    My Google Sheets remains empty.

    Page URL:
    https://form.jotform.com/60477160406149

    not populating Submissions JotForm uploads height
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    JotForm Support

    Answered by KadeJM on February 25, 2016 at 01:00 PM

    The reason why google spreadsheets integration stopped populating is due to the fact that you modified your form so that broke the spreadsheet functionality since the changes caused it to fall out of sync with your data.

    To fix it all you have to do is remove the integration and reapply it to rebuild it with the new fields that you had added in when you changed it then it should begin working again.

    Additionally, I ran a test and I can confirm that our google spreadsheets integration is functioning properly today as far as I know.