How do I get the CAPTCHA to work when posting form to a different URL?

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    ePolk
    Asked on February 21, 2012 at 04:03 PM

    We're working on a new website for a client of ours and one request is to have a user application on their website. In order to cut down costs in form creation, we decided to use JotForm to make our forms and then submit the forms on from there to a page we've programmed to receive the form posts and store the data in them for the users.

    Everything went just fine, until we decided we needed to put CAPTCHAs on our forms. It seems like the CAPTCHA doesn't load and just displays a never-ending loading icon.

    I looked in your forum and saw that this issue was sometimes solved by using reCAPTCHA, but that didn't work, if I use reCAPTCHA the form can be submitted without even filling it out, and that ruins the purpose.

    Am I not allowed to use CAPTCHA when posting to another page? The CAPTCHA works just fine when the form is posting to JotForm, but we need it to post to our page.

    Let me know if this is a limitation of the free accounts and we'd be happy to get on a paid account, I just need to know whether or not JotForm will actually be a fit for our needs!

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    liyam
    Answered on February 22, 2012 at 06:33 AM

    Have you tried getting the new source and then having this code put in to your webpage?  You might be missing out some javascript codes that's why it just shows up a never ending loading loop.

    If you need further assistance, please do let us know.

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    ePolk
    Answered on February 27, 2012 at 12:41 PM

    Hey Liyam,

    Thanks for the response. I've copy/pasted the code directly from the Embed > Source Code option in the user interface and it worked at first, but when I change the "Action" of the form tag, the CAPTCHA no longer works.

    The original Javascript and all the code was in place and it still didn't work.

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    liyam
    Answered on February 27, 2012 at 09:49 PM

    Hello, ePolk.  Can you share with us the URL where the form is embedded so we can check it out?

    Thanks.