What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform in an Order Page in Clickfunnels

    Asked by pickupchange on February 25, 2016 at 12:57 PM

    Hello guys,

    I integrated the form sourcecode in my Order Page in Clickfunnels and it save the email and name of the Subscriber in Mailchimp. The only problem is that in this way the user doesn't make the payment.

    Jotform doesn't get the credit card data from the page.

    Is there a way to fix it? If you want I can give you my Clickfunnels login to take a look.


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    JotForm Support

    Answered by Charlie on February 25, 2016 at 02:32 PM

    I'm not quite sure if I understood your setup properly.

    If you need to have a payment form, you'll need to use the payment tools or integrations that we have. Here's the list that we support: http://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm. Here's how to setup an order or payment form in JotForm: http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form 

    Please note that do not allow forms asking for sensitive information like credit card details using simple fields like text boxes, this is stated in our terms of use, please check this page: http://www.jotform.com/terms/. You'll need to use the payment integrations for this. This is because JotForm does not process this payments, and we do not store them in our servers. We just pass the payment details using API to 3rd party payment processors like Paypal.