What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Invalid Refresh Token

    Asked by creativecatapult on February 25, 2016 at 01:36 PM

    When I submit a form that I have embedded on my website, I am getting an error message that says, "Oops! Invalid Refresh Token"

    Page URL:

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    JotForm Support

    Answered by EltonCris on February 25, 2016 at 03:03 PM

    I can't seem to reproduce the problem. I made a test submission on the form embedded in your page and it went through just fine.

    Would you mind checking it again this time?

    If the problem still persists, can you please take a screenshot of the error and upload it on your thread here? Thanks!

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    Answered by PRVM01 on February 25, 2016 at 04:59 PM

    Im having the exact error on the form below: 





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    JotForm Support

    Answered by BDAVID on February 25, 2016 at 05:10 PM

    @PRVM01, your concern will be addressed on the following thread: http://www.jotform.com/answers/781768