What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form has been disabled due to suspected phishing. Can you restore them?

    Asked by AviationRecruiting on February 25, 2016 at 03:41 PM

    I can view my form in edit mode, but when I try to view it the program reports that the file cannot be found and that it has been disabled. Why has it been disabled and how can I get it up and running again?

    Reports edit mode and program
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    JotForm Support

    Answered by beril on February 25, 2016 at 03:59 PM

    First of all, we are sorry for inconvenience this may caused you. We were having problem in our system.  This issue should be fixed now. I have checked your forms and I have not found Phishing, which is against our Terms of Use so I have reactivated your account. 

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    Answered by AviationRecruiting on February 25, 2016 at 06:02 PM

    Good to go! Many thanks.