SPF Filter to avoid email going to spam

  • associatedtravel
    Asked on February 25, 2016 at 5:20 PM

    We deal with  email going to spam on both submission notification and autoresponders to submitter

    do you have a server block or sending address we can use for our spf filter to allow your servers to send on behalf of us?

  • jonathan
    Replied on February 25, 2016 at 5:35 PM

    You may refer also to our user guide on how to properly setup Submission emails.

    user guide: How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Adding JotForm JotMails IPs to your serve whitelist should also help.

    Please let us know if issue still persist even after doing all this process.

  • liyam
    Replied on June 23, 2016 at 10:28 PM

    Thank you for your response. The information you have shared will definitely help other users here in JotForm. :)