- associatedtravelAsked on February 25, 2016 at 05:20 PM
We deal with email going to spam on both submission notification and autoresponders to submitter
do you have a server block or sending address we can use for our spf filter to allow your servers to send on behalf of us?
- JotForm SupportjonathanAnswered on February 25, 2016 at 05:35 PM
You may refer also to our user guide on how to properly setup Submission emails.
Adding JotForm JotMails IPs to your serve whitelist should also help.
Please let us know if issue still persist even after doing all this process.
- JotForm SupportliyamAnswered on June 23, 2016 at 10:28 PM
Thank you for your response. The information you have shared will definitely help other users here in JotForm. :)