SPF Filter to avoid email going to spam

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    Asked on February 25, 2016 at 05:20 PM

    We deal with  email going to spam on both submission notification and autoresponders to submitter

    do you have a server block or sending address we can use for our spf filter to allow your servers to send on behalf of us?

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    Answered on February 25, 2016 at 05:35 PM

    You may refer also to our user guide on how to properly setup Submission emails.

    user guide: How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Adding JotForm JotMails IPs to your serve whitelist should also help.

    Please let us know if issue still persist even after doing all this process.

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    Answered on June 23, 2016 at 10:28 PM

    Thank you for your response. The information you have shared will definitely help other users here in JotForm. :)