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How to make sure submission emails are received?Asked by Kelly Hilton on February 25, 2016 at 05:53 PM
Every time we update our website my email no longer receives the warranty and return request emails. I have pulled myself from the bounce list and am still failing to receive the emails. Is it possible to put me on a permanent no bounce list? Also, if not could you please assist me in receiving these email again?
You can prevent that by putting our IP addresses on the white list of your email provider, you can do that by following this thread: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
And you can follow this guide to prevent further problems related to email receiving:
Please let me know if you have any further questions.