What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PDF Form Creation: Special Options do not show in Drop Down fields.

    Asked by mrperezmail on February 25, 2016 at 05:57 PM

    Hi - I am creating a PDF from an existing form through the tool.

    However, the drop-down lists are not filled out as per the HTML original settings.

    For instance, in my form, a drop-down list that has "US States" is downloaded empty or with the default options "Option 1", "Option 2", etc.

     

    Please advise.

    Thank you.

     

    Page URL:
    https://form.jotform.com/60467610304145

    Screenshot
    create settings tool not filled OR
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    JotForm Support

    Answered by BDAVID on February 25, 2016 at 06:33 PM

    The Fillable PDF creation does not work with DropDown field's special option:

    I will forward this to our second level to make it possible, you will be notified via this thread about any progress on this request.

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    JotForm Support Manager

    Answered by Jeanette on February 25, 2016 at 10:59 PM

    Forms won't always be fully converted to PDF . Some fields cannot be included so far. That is the case for Dropdown Menu - Special options. So my recommendation would be to add the options in the general dropdown menu.

    Please read this general guide to know more about fillable PDF forms:

    http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator