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    Autoresponder email stuck in text mode

    Asked by 14thgrade on February 25, 2016 at 05:58 PM

    Once I switch my autoresponder email from HTML mode to text mode, it is impossible to switch it back to HTML formatting. All the table formatting is lost and I'm left with plain text, and then I have to create the whole thing again. Is this a bug or am I doing something wrong? Thanks!

    autoresponder email text mode email stuck
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    JotForm Support

    Answered by Nik_C on February 25, 2016 at 06:10 PM

    Hello,

    Unfortunately, there is not way that you can revert it back to HTML. But you can just create completely new autoresponder and the layout will be there.

    Please let me know if you have further questions.

    Best regards.