What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Registering multiple attendees - receiving a discount

    Asked by tandrus on February 25, 2016 at 07:48 PM

    I am providing a registration form for a conference. When someone chooses to register 3 or more people, they pay $115 x # of attendees. I am not sure that I have the form set up correctly for that option. I believe my current configuration will still charge them $115 in total.

    How can I set up this up correctly so that their payment amount comes through at the right $ amount?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on February 26, 2016 at 04:05 AM

    You can use the "Form calculation" widget and conditional logic to apply the discounts.

    I am not quite sure how your pricing really works, I see you have 4 options, they all are available and your users could select multiple items, should they be allowed to do that or only one option should be selected?

    Here are some guide links that may initially help you:

    You can assign calculation values on your drop down fields, check boxes and radio buttons by following this guide: http://www.jotform.com/help/301-How-to-Assign-Calculation-Value 

    You can perform calculations using the form calculation widget: http://www.jotform.com/help/259-How-to-perform-calculation-in-the-form

    You can also perform calculation using conditions, here's a guide that you can refer to: http://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic 


    We'll wait for additional information from you on how the calculation should actually work, from there, we'll try our best to help you setup your form.

  • Profile Image

    Answered by tandrus on February 26, 2016 at 09:32 AM

    You are correct, they should only be able to select one option. Members registering themselves should select #1, members registering 3 or more should select #2, and so on. 

  • Profile Image

    Answered by tandrus on February 26, 2016 at 09:33 AM

    I believe I just changed the option where users can only select one option. 

  • Profile Image

    Answered by tandrus on February 26, 2016 at 10:03 AM

    I have added the form calculation wizard, but I still don't have something set up correctly. What needs to happen (example) is user chooses option 2 and registers 3 people, then total price would be $115 x 3 = $345, which is how much they would be charged when they proceed to checkout. However, that total is not showing up on the Total Price field. 

  • Profile Image
    JotForm Support

    Answered by Charlie on February 26, 2016 at 11:40 AM

    I see you have now integrated a payment integration and setup the products directly there.

    If you would just like to have a quantity field for each of the products, then that is possible by adding a quantity field in your payment wizard.

    Here's my cloned form: https://form.jotform.com/60564186412959. Here are the steps on how I set it up like that:

    1. I added the payment tool "Paypal" and enable the "Show Total".

    2. Inside the "Payment Wizard", click "Add New Option". Then select "Custom Quantity".

    3. Here you can change the name to "# of Registrants". 


    The total value will adjust automatically based from the price and the quantity that have been inputted. There's no need to have a separate total field because it is already on the payment integration.


    PS: I noticed that you are setting up two payment method, one is using Paypal and another by check. Please note you can only add one Payment tool in your form, in this case, you already have "Paypal". Even if your user selects "Mail Check", they will still be redirected to the Paypal payment gateway if their total purchase is greater than "0". To make a multi-payment form, please follow this guide: http://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form