payment wizard isn't working

  • Profile Image
    Asked on February 21, 2012 at 09:57 PM

    Payment wizard isn't working. Cannot format a paypal payment method. Window popped up asking to notify support

  • Profile Image
    Answered on February 22, 2012 at 08:54 AM

    Just now I tested the payment questions on the form and paypal wizard was just working fine. Can you try to use a different browser and make sure that JavaScript is enabled.

    Let us know if this works.


  • Profile Image
    Answered on February 24, 2012 at 03:44 PM

    Same here...Using the latest Firefox version...NO GO!

  • Profile Image
    Answered on February 24, 2012 at 05:11 PM

    If indeed javascript is enabled on your browser; can you please try logging out of JotForm account, clearing your temporary internet files, logging back in and then checking if the problem is persisting? 

  • Profile Image
    Answered on February 24, 2012 at 07:17 PM
    thank you. it began to work on it's own/ not sure what the problem was.
  • Profile Image
    Answered on February 24, 2012 at 07:52 PM

    If you reproduce the problem again, please let us know.

    Thank you for using our services!