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    Reordering Dropdown Options Changes Conditions

    Asked by chromaticstudios on February 26, 2016 at 12:39 AM

    I currently have a dropdown menu and when an option is selected a checkbox field appears. However, if I make changes to the order of the options in the dropdown menu it breaks the conditions and the checkbox field no longer appears when the selection is made. The actual text is not changing just its order in the dropdown list.

    For example - Dropdown list:

    Option 1 Option 2 Option 3

    Select Option 1 and a checkbox widget pops up.

    Change the order of the dropdown list to:

    Option 3 Option 1 Option 2

    Selecting Option 1 no longer pops up the checkbox widget.

     

    Can someone please advise? I'd like to be able to reorder the dropdown list from time to time but have the conditions remain.

    dropdown options checkbox checkbox field dropdown list Selection
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    JotForm Support

    Answered by ashwin_d on February 26, 2016 at 04:44 AM

    Hello chromaticstudios,

    I did test this issue in one of my own form and I am unable to replicate the issue you are having. I created a test form and reordered the dropdown options but the condition does gets triggered without any problem. Please check the screenshot below:

     

    I would suggest you to please help us with the exact condition which is failing when you reorder the dropdown options and we will take a look.

    We will wait for your response.

    Thank you!