What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Change my username

    Asked by lhmbc on February 26, 2016 at 01:40 AM

    I'd like to change my username to leemediaent. I had setup an account under a client's name with my email address, but now that I registered for the subscription, I'd like my company name to be the username (Leemediaent).

  • Profile Image
    JotForm Support

    Answered by beril on February 26, 2016 at 05:00 AM

    I see that you are using PayPal as a payment method. If you want to change your username, this would require to cancel and re-upgrade using the new username.

    Can you confirm that?