What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do I need PayPal Enhanced Recurring Billing to use Jotform's subscription function?

    Asked by webdiva on February 26, 2016 at 02:32 AM

    PayPal offers Enhanced Recurring Billing for about $20 per month which it says will allow automatic periodic charges from customer credit cards.

    Do I need this to use Jotform's subscription function?

    Does the subscription function automatically charge credit cards or only create customer invoices?


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    JotForm Support

    Answered by Jan on February 26, 2016 at 09:09 AM

    I believe you are referring to the payment subscription in your form and not the paid subscription here in JotForm services.

    If you are using a Paypal Standard account, I believe you need that feature. However if you have a Paypal Pro, the Direct Payment Recurring Payments should be applicable.

    In Paypal Standard account, the option to turn on or off the "Paypal Account Optional" is not available.


    Related guide: How-to-setup-a-recurring-payment-option

    If you need more clarifications, let us know. Thank you.