Why can I not click on "Create a Form"?

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    Asked on February 26, 2016 at 09:11 AM
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    Answered on February 26, 2016 at 10:58 AM

    I am not reproduced the same issue that you're having. I am able to click Create Form button without any issue.

    Please do make sure that you are logged into your account. We would appreciate it if you could re-login to your account and do let us know if by any chance you are still having the same issues.

    I look forward to hearing from you soon.

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    Answered on February 26, 2016 at 11:45 AM
    [image: Inline image 1]
    Still not working after logging out. Clicking on Create Form does
    nothing. Tried in Chrome and Firefox.
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    Answered on February 26, 2016 at 01:01 PM

    Hello bouldeng,

    Upon checking your account, I found that you only have a sub user account. That is the reason why you are not able to create new forms in your account. If you want to create form in the master account, you should be able to create form after selecting the shared folder. You should be able to click on "Create Forms". Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!