What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error Message the our account is out of credits. When I logon we have only used 9 of our 100 monthly credits.

    Asked by lpnnrd on February 26, 2016 at 09:58 AM
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 26, 2016 at 11:36 AM

    Your forms are working fine and you are not near your limits. You're right about your submissions usage that is 9 out of 100. Perhaps the warning was for your other account? 

    If you have received it for your account lpnnrd, you can simply ignore it.

    Thanks!